Contact Us

The Canadian Human Rights Commission welcomes your questions, comments and suggestions. Check out our Frequently asked questions or About us pages.

If you wish to file a discrimination complaint, you can contact us in writing or by phone.
For more information or to speak with a representative, please use the links below:

1. General Information
2. Send a question by e-mail
3. Contact the Commission’s Library
4. Looking for a publication
5. Media inquiry
6. File a discrimination complaint

1. General Information 

Address:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1

National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time) 

2. Send a question by e-mail

You may send us your questions, requests for information or comments by completing the online form below. Please note that due to the volume of requests received, there may be a delay before you receive a response.

3. Contact the Commission’s Library

The Commission’s library can be reached by e-mail: library@chrc-ccdp.ca

Hours of operation:
Monday to Friday,
8:30 a.m. to 4:30 p.m. (Eastern Time)

4. Looking for a publication

In an effort to reduce paper consumption, all publications are now available online. Please contact the Commission if you require a publication in an alternative format:

Telephone:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)
Or request your publication using our online order form

5. Media Relations

Please e-mail all media inquiries to: communications@chrc-ccdp.gc.ca

Telephone:
Toll Free: 1-888-214-1090 Option: 1 + 3
TTY: 1-888-643-3304 Option: 1 + 3

Hours of operation:
Monday to Friday,
7:30 a.m. to 3:30 p.m. (Eastern Time)

6. File a discrimination complaint

If you believe you have experienced discrimination, we recommend you first use the Complaint Assessment Tool to determine if you should file a discrimination complaint. At any time, you can also choose to contact us by mail or by telephone.

Mail your written complaint to:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1

Call and make your complaint to our National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661

Open Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)