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Canadian Human Rights Commission’s
Policy and Procedures on the Accommodation of Mental Illness

October 2008

This Policiy is also available in .pdf format

For any questions about the policy, please contact us by email. 

The Canadian Mental Health Association has urged employers to do more to address mental health issues in the workplace.

At the Canadian Human Rights Commission, we are committed to achieving the highest standards of human rights practice within our own workplace, and to act as both catalyst and leader in areas within our specific mandate. In support of this, we recently created an internal Policy and Procedural guideline on the Accommodation of Mental Illness.

Because we recognize that many other organizations face the same challenges, we are happy to share it with any organization interested in this subject matter.

The policy below outlines the accommodation process and provides guidance to help managers and supervisors take the initiative to ensure employees with a mental illness are offered appropriate accommodation when necessary.

This policy, plus education initiatives, and counselling and support, will contribute to the Commission's continuous engagement in creating a work environment that supports the health and well-being of all employees.

Table of Contents

Introduction
Statement of Policy
Application
Objectives
Definitions
Legal Framework
Guidelines on Accommodation and Undue Hardship
Responsibilities
Procedure
Communication of Policy
Reviewing and Updating the Policy and Procedures
Reporting and Monitoring Requests
Interpretation
Privacy and Confidentiality
Enquiries

Appendix A - Frequently Asked Questions on Mental Illness

Appendix B - Helpful References