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Anti-Discrimination Casebook: Race, Colour, National or Ethnic Origin

CONTENTS

INTRODUCTION

The Canadian Human Rights Act and the Canadian Human Rights Commission

What is discrimination?

INFORMATION FOR EMPLOYEES AND CUSTOMERS

INFORMATION FOR EMPLOYERS AND SERVICE PROVIDERS

HOW TO CONTACT THE CANADIAN HUMAN RIGHTS COMMISSION

CASE SUMMARIES

Discrimination in employment

Discrimination in services

Discrimination on more than one ground

Employers’ responsibilities

Remedies

APPENDIX A

The Commission’s complaint process

APPENDIX B

Case index

For Further Information

Please contact one of the Commission’s regional offices in Halifax, Montréal, Toronto, Winnipeg, Edmonton or Vancouver or contact the national office in Ottawa.

Also the document is available in the .PDF format, to view this last document you will need the Acrobat Reader Software which is available for free on the Adobe Web Site.

Canadian Human Rights Commission
© Minister of Public Works and Government Services 2001
Cat. No. HR21-56-2001 ISBN 0-662-65976-7