Table of Contents
Chief Commissioner’s Message
Highlights
Dispute Resolution Model: What’s New
The Data: Evidence of Progress
Employment Equity
Advancing Human Rights and Freedoms
Modern Management: Our Commitment to Accountability
Organizational Chart
Members of the Commission
Chief Commissioner’s Message
After thirty-six years in the Public Service of Canada, I have decided to retire effective May 30th. It has been a special privilege to have had the opportunity to serve these last four years in an organization with as significant a mandate as this one, which touches the lives of so many Canadians.
I would like to take this opportunity to signal the outstanding contribution of our Commissioners, management and staff for the vital role which they played in the success that we have achieved. To them goes my heartfelt appreciation for their continuing dedication to the cause of human rights in Canada. In particular, I am pleased that through the hard work and professionalism of all its employees, the Commission’s programs have been thoroughly modernized.
The Commission is no longer hampered by a chronic case backlog. There is a new emphasis on discrimination prevention activities undertaken in a spirit of constructive dialogue and cooperation with employers, employees and other stakeholders. The Commission is also undertaking new strategic research and more focused litigation to address issues of systemic discrimination, and our approach to employment equity is being streamlined. All of this has been driven by a commitment to continuous improvement to our management practices.
There is much work left to be done, and the Commission’s fight against discrimination in Canada will demand much of its employees in the future. But I am confident that our new business model has created the solid foundation upon which the Commission can continue its important work on behalf of Canadians.
Mary Gusella
Chief Commissioner
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