Contact the Commission
General inquiries
Send a question by e-mail
You may send us your questions, requests for information or comments by e-mail. Please note that due to the volume of requests received, there may be a delay before you receive a response.
Contact us by phone
Toll Free: 1-888-214-1090
Phone: 613-995-1151
TTY: 1-888-643-3304
Fax: 613-996-9661
VRS: For Canadians who are deaf, hard of hearing or speech-impaired, access can be achieved via their own interpreter or via Canada VRS, which provides an interpreter.
Hours of operation
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)
Alternate format
You can ask for a copy of our Accessibility Plan or a description of our feedback process in one of these alternate formats:
- large print
- braille
- audio format
- electronic formats
We will send you the document within 15 days. For Braille and audio formats, we will send them to you within 45 days.
Contact the Commission's library
The Commission's library can be reached by e-mail: info.com@chrc-ccdp.gc.ca
Hours of operation
Monday to Friday
8:30 a.m. to 4:30 p.m. (Eastern Time)
Looking for a publication
In an effort to reduce paper consumption, all our publications are now available online. Should you require an electronic version of a publication you cannot locate online, please contact the Commission’s library.
Telephone:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Hours of operation
Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern Time)
Or request your publication by sending an e-mail
Media relations
For all media inquiries, please send an e-mail
Telephone:
Toll Free: 1-888-214-1090 Option: 1 + 3
TTY: 1-888-643-3304 Option: 1 + 3
Hours of operation:
Monday to Friday,
7:30 a.m. to 3:30 p.m. (Eastern Time)
File a discrimination complaint
If you believe you have experienced discrimination, we recommend you first consult our Complaints process section to determine the steps in filing a discrimination complaint. At any time, you can also choose to contact us by mail or by telephone.
Mail your written complaint to:
Canadian Human Rights Commission
344 Slater Street, 8th Floor Ottawa,
Ontario K1A 1E1
Call and make your complaint to our National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661
Hours of operation:
Open Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)
Mailing address
Mailing address only. There is no walk-in service at this location.
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1