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Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2021 and all information contained in these financial statements rests with the management of the Canadian Human Rights Commission (Commission). These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.
Management is responsible for the integrity and objectivity of the information in these financial statements. Some of the information in the financial statements is based on management's best estimates and judgment, and gives due consideration to materiality. To fulfill its accounting and reporting responsibilities, management maintains a set of accounts that provides a centralized record of the Commission’s financial transactions. Financial information submitted in the preparation of the Public Accounts of Canada, and included in the Commission's Departmental Results Report, is consistent with these financial statements.
Management is also responsible for maintaining an effective system of internal control over financial reporting (ICFR) designed to provide reasonable assurance that financial information is reliable, that assets are safeguarded and that transactions are properly authorized and recorded in accordance with the Financial Administration Act and other applicable legislation, regulations, authorities, directives and policies.
Management seeks to ensure the objectivity and integrity of data in its financial statements through careful selection, training and development of qualified staff; through organizational arrangements that provide appropriate divisions of responsibility; through communication programs aimed at ensuring that regulations, policies, standards, and managerial authorities are understood throughout the Commission and through conducting an annual risk-based assessment of the effectiveness of the system of ICFR.
The system of ICFR is designed to mitigate risks to a reasonable level based on an ongoing process to identify key risks, to assess effectiveness of associated key controls, and to make any necessary adjustments.
The Commission is subject to periodic Core Control Audits performed by the Office of the Comptroller General of Canada (OCG) and uses the results of such audits to comply with the Treasury Board Policy on Financial Management. A Core Control Audit was performed in 2011-12 by the OCG. The Audit Report and related Management Action Plan are posted on the Commission's web site.
The Commission has undertaken a risk-based assessment of the system of ICFR in accordance with the Treasury Board Policy on Financial Management, and the results of the assessment conducted by an independent firm for the year ended March 31, 2021 and action plan are summarized in the annex.
The financial statements of the Commission have not been audited.
Marie-Claude Landry, Ad. E.
Chief Commissioner
Natalie Dagenais
Chief Financial Officer
Ottawa, Canada
September 2, 2021
| Liabilities | ||
|---|---|---|
| Financial assets | ||
| Financial assets held on behalf of Government | ||
| Non-financial assets | ||
| 2021 | 2020 | |
| Accounts payable and accrued liabilities (note 4) | 3,403,194 | 3,470,164 |
| Vacation pay and compensatory leave | 2,097,700 | 1,432,000 |
| Employee future benefits (note 5) | 824,000 | 845,800 |
| Total liabilities | 6,324,894 | 5,747,964 |
| Due from the Consolidated Revenue Fund | 3,075,203 | 2,837,437 |
| Accounts receivable and advances (note 6) | 638,364 | 1,041,061 |
| Total gross financial assets | 3,713,567 | 3,878,498 |
| Accounts receivable and advances (note 6) | (13,490) | (38,498) |
| Total financial assets held on behalf of Government | (13,490) | (38,498) |
| Total net financial assets | 3,700,077 | 3,840,000 |
| Net debt | 2,624,817 | 1,907,964 |
| Prepaid expenses | 56,949 | 32,489 |
| Tangible capital assets (note 7) | 1,424,581 | 1,303,736 |
| Total non-financial assets | 1,481,530 | 1,336,225 |
| Net financial position | (1,143,287) | (571,739) |
Contractual obligations (note 8)
The accompanying notes form an integral part of these financial statements.
Marie-Claude Landry, Ad. E.
Chief Commissioner
Natalie Dagenais
Chief Financial Officer
Ottawa, Canada
September 2, 2021
| Expenses | |||
|---|---|---|---|
| Revenues | |||
| Government funding and transfers | |||
| Planned Results 2021 | 2021 | 2020 | |
| Engagement and Advocacy | 7,687,806 | 5,211,465 | 4,586,522 |
| Complaints | 13,274,039 | 13,791,745 | 12,395,945 |
| Proactive Compliance | 5,797,608 | 5,107,046 | 2,561,711 |
| Internal Services | 12,708,001 | 13,657,905 | 11,738,565 |
| Total expenses | 39,467,454 | 37,768,161 | 31,282,743 |
| Internal Support Services | 1,800,000 | 1,635,951 | 1,488,208 |
| Miscellaneous revenues | - | 311,524 | 217,500 |
| Revenues earned on behalf of Government | - | (311,524) | (217,500) |
| Total net revenues | 1,800,000 | 1,635,951 | 1,488,208 |
| Net cost of operations before government funding and transfers | 37,667,454 | 36,132,210 | 29,794,535 |
| Net cash provided by Government | 30,796,489 | 25,620,326 | |
| Change in due from Consolidated Revenue Fund | 237,766 | (654,233) | |
| Services provided without charge by other government departments (note 9) | 4,523,435 | 4,230,246 | |
| Transfers of assets from / (to) other government departments | 2,972 | (2,105) | |
| Net cost of operations after government funding and transfers | 571,548 | 600,301 | |
| Net financial position - Beginning of year | (571,739) | 28,562 | |
| Net financial position - End of year | (1,143,287) | (571,739) | |
Segmented information (note 10)
The accompanying notes form an integral part of these financial statements.
| Change due to tangible capital assets | ||
|---|---|---|
| 2021 | 2020 | |
| Net cost of operations after government funding and transfers | 571,548 | 600,301 |
| Acquisition of tangible capital assets (note 7) | 515,513 | 129,887 |
| Amortization of tangible capital assets (note 7) | (394,668) | (479,311) |
| Loss on write-off of tangible capital assets (note 7) | - | (15,068) |
| Total change due to tangible capital assets | 120,845 | (364,492) |
| Change due to prepaid expenses | 24,460 | (10,181) |
| Net increase in net debt | 716,853 | 225,628 |
| Net debt - Beginning of year | 1,907,964 | 1,682,336 |
| Net debt - End of year | 2,624,817 | 1,907,964 |
The accompanying notes form an integral part of these financial statements.
| 2021 | 2020 | |
|---|---|---|
| Operating activities | ||
| Non-cash items: | ||
| Variations in Statement of Financial Position: | ||
| Capital investing activities | ||
| Net cost of operations before government funding and transfers | 36,132,210 | 29,794,535 |
| Amortization of tangible capital assets (note 7) | (394,668) | (479,311) |
| Services provided without charge by other government departments (note 9) | (4,523,435) | (4,230,246) |
| Loss on write-off of tangible capital assets (note 7) | - | (15,068) |
| (Decrease) increase in net accounts receivable and advances | (377,689) | 229,479 |
| Increase (decrease) in prepaid expenses | 24,460 | (10,181) |
| Decrease in accounts payable and accrued liabilities | 66,970 | 416,926 |
| Increase in vacation pay and compensatory leave | (665,700) | (177,200) |
| Decrease (increase) in employee future benefits | 21,800 | (40,600) |
| Transfer of assets (from) / to other government departments | (2,972) | 2,105 |
| Cash used in operating activities | 30,280,976 | 25,490,439 |
| Acquisition of tangible capital assets (note 7) | 515,513 | 129,887 |
| Cash used in capital activities | 515,513 | 129,887 |
| Net cash provided by Government of Canada | 30,796,489 | 25,620,326 |
The accompanying notes form an integral part of these financial statements.
The Canadian Human Rights Commission (Commission) was established in 1977 under Schedule 1.1 of the Financial Administration Act in accordance with the Canadian Human Rights Act (CHRA).
The Commission leads the administration of the CHRA and works with employers to ensure compliance with the Employment Equity Act (EEA). The CHRA prohibits discrimination and the EEA promotes equality in the workplace. Under the leadership of the Pay Equity Commissioner and the Accessibility Commissioner, the Commission is also responsible for the administration and enforcement of the Pay Equity Act (PEA) and the Accessible Canada Act (ACA). These laws apply the principles of equal opportunity and non-discrimination to federal government departments and agencies, Crown corporations, and federally regulated private sector organizations. Finally, the Commission provides the Federal Housing Advocate with administrative services and facilities to support their duties and functions.
Provide a national credible voice for equality in Canada by raising public awareness of human rights issues; engaging civil society, governments, employers and the public to affect human rights change and by monitoring and reporting on the implementation of the Government of Canada’s obligations under the United Nations’ Convention on the Rights of Persons with Disabilities.
Provide people in Canada with a mechanism to file and resolve complaints under the Canadian Human Rights Act, Pay Equity Act, and Accessible Canada Act and to represent the public interest in achieving equality in Canada.
Ensure federally regulated organizations comply with the requirements set out in the Employment Equity Act, Pay Equity Act, and the Accessible Canada Act and hold those who do not comply accountable.
Internal Services are those groups of related activities and resources that the federal government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal services refers to the activities and resources of the 10 distinct services that support Program delivery in the organization, regardless of the Internal Services delivery model in a department. These services are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Management Services; Materiel Management Services; and Acquisition Management Services.
These financial statements have been prepared using the Government's accounting policies stated below, which are based on Canadian public sector accounting standards. The presentation and results using the stated accounting policies do not result in any significant differences from Canadian public sector accounting standards.
Significant accounting policies are as follows:
Expenses
Expenses are recorded on the accrual basis:
Tangible capital assets
All tangible capital assets having an initial cost of $5,000 or more are recorded at their acquisition cost. The Commission does not capitalize intangibles, works of art and historical treasures that have cultural, aesthetic or historical value, assets located on First Nations reserves and museum collections.
Amortization of tangible capital assets is done on a straight-line basis over the estimated useful life of the asset as follows:
| Asset class | Amortization period |
|---|---|
| Informatics hardware | 3 to 5 years |
| Informatics software | 3 to 5 years |
| Other equipment | 3 to 15 years |
| Leasehold improvements | Over the remaining term of lease |
Assets under construction are recorded in the applicable capital asset class in the year that they become available for use and are not amortized until they become available for use.
The Commission receives its funding through annual parliamentary authorities. Items recognized in the Statement of Operations and Net Financial Position and the Statement of Financial Position in one year may be funded through parliamentary authorities in prior, current or future years. Accordingly, the Commission has different net results of operations for the year on a government funding basis than on an accrual accounting basis. The differences are reconciled in the following tables:
| Adjustments for items affecting net cost of operations but not affecting authorities: | ||
|---|---|---|
| Adjustments for items not affecting net cost of operations but affecting authorities: | ||
| 2021 | 2020 | |
| Net cost of operations before government funding and transfers | 36,132,210 | 29,794,535 |
| Services provided without charge by other government departments (note 9) | (4,523,435) | (4,230,246) |
| Amortization of tangible capital assets (note 7) | (394,668) | (479,311) |
| Loss on write-off of tangible capital assets (note 7) | - | (15,068) |
| Increase in vacation pay and compensatory leave | (665,700) | (177,200) |
| Decrease (increase) in employee future benefits | 21,800 | (40,600) |
| Refunds of prior years' expenditures | 6,421 | 8,984 |
| Refunds of program expenditures | 31,843 | 3,605 |
| Accrued liabilities not charged to authorities | (212,500) | - |
| Adjustments to prior year's accounts payable | 13,679 | 10,885 |
| Total adjustments for items affecting net cost of operations but not affecting authorities | (5,722,560) | (4,918,951) |
| Acquisition of tangible capital assets (note 7) | 515,513 | 129,887 |
| Increase in employee advances | 1,900 | 20,544 |
| Employee overpayments | 47,636 | 25,979 |
| Increase (decrease) in prepaid expenses | 24,460 | (10,181) |
| Total adjustments for items not affecting net cost of operations but affecting authorities | 589,509 | 166,229 |
| Current year authorities used | 30,999,159 | 25,041,813 |
| Authorities provided: | ||
|---|---|---|
| Less: | ||
| 2021 | 2020 | |
| Vote 1 - Program expenditures | 31,979,174 | 28,152,910 |
| Vote 5 - Supporting the Canadian Human Rights Commission and Access to Justice | - | 68,970 |
| Proceeds from the disposal of surplus Crown assets | - | 93 |
| Statutory amounts - Contributions to employee benefits plan | 3,369,223 | 2,739,951 |
| Lapsed authorities | (4,349,238) | (5,920,111) |
| Current year authorities used | 30,999,159 | 25,041,813 |
| 2021 | 2020 | |
| Accounts payable - Other government departments and agencies | 359,468 | 381,429 |
| Accounts payable - External parties | 1,007,480 | 900,083 |
| Total accounts payable | 1,366,948 | 1,281,512 |
| Accrued salaries | 2,036,246 | 2,188,652 |
| Total accounts payable and accrued liabilities | 3,403,194 | 3,470,164 |
Severance benefits
Severance benefits provided to the Commission's employees were previously based on an employee's eligibility, years of service and salary at termination of employment. However, since 2011 the accumulation of severance benefits for voluntary departures progressively ceased for substantially all employees. Employees subject to these changes were given the option to be paid the full or partial value of benefits earned to date or collect the full or remaining value of benefits upon departure from the public service. By March 31, 2021, substantially all settlements for immediate cash out were completed and the remaining obligation will be disbursed upon departure from the public service. Severance benefits are unfunded and, consequently, the outstanding obligation will be paid from future authorities.
The changes in the obligations during the year were as follows:
| 2021 | 2020 | |
| Accrued benefit obligation, beginning of year | 845,800 | 805,200 |
| Expense for the year | 65,457 | 243,368 |
| Benefits paid during the year | (87,257) | (202,768) |
| Accrued benefit obligation, end of year | 824,000 | 845,800 |
| 2021 | 2020 | |
| Accounts receivable - Other government departments and agencies | 327,990 | 632,537 |
| Accounts receivable - External parties | 274,926 | 372,176 |
| Employee advances | 35,248 | 34,348 |
| Advances - Petty cash | 200 | 2,000 |
| Gross accounts receivable | 638,364 | 1,041,061 |
| Accounts receivable held on behalf of Government | (13,490) | (38,498) |
| Total net accounts receivable and advances | 624,874 | 1,002,563 |
| Asset class | Opening Balance | Acquisitions | Transfers, Disposals and Write-Offs | Closing Balance |
|---|---|---|---|---|
| Informatics hardware | 652,132 | 183,356 | - | 835,488 |
| Informatics software | 1,797,744 | - | - | 1,797,744 |
| Other equipment | 623,988 | - | - | 623,988 |
| Leasehold improvements | 1,264,441 | - | - | 1,264,441 |
| Assets under construction | 176,691 | 332,157 | - | 508,848 |
| 4,514,996 | 515,513 | - | 5,030,509 |
| Asset class | Opening Balance | Amortization | Transfers, Disposals and Write-Offs | Closing Balance |
|---|---|---|---|---|
| Informatics hardware | 372,991 | 111,009 | - | 484,000 |
| Informatics software | 1,581,335 | 104,493 | - | 1,685,828 |
| Other equipment | 416,062 | 47,165 | - | 463,227 |
| Leasehold improvements | 840,872 | 132,001 | - | 972,873 |
| 3,211,260 | 394,668 | - | 3,605,928 |
| Asset class | 2021 | 2020 |
|---|---|---|
| Informatics hardware | 351,488 | 279,141 |
| Informatics software | 111,916 | 216,409 |
| Other equipment | 160,761 | 207,926 |
| Leasehold improvements | 291,568 | 423,569 |
| Assets under construction | 508,848 | 176,691 |
| 1,424,581 | 1,303,736 |
The nature of the Commission's activities can result in some large multi-year contracts and obligations whereby the Commission will be obligated to make future payments when the goods or services are received. Significant contractual obligations that can be reasonably estimated are summarized as follows:
| Related Parties | Acquisitions of goods and services | Operating leases | Total | |
| 2022 | 565,153 | 1,844,392 | 24,086 | 2,433,631 |
| 2023 | 91,551 | 174,890 | 2,916 | 269,357 |
| 2024 | 12,376 | 130,578 | 782 | 143,736 |
| 2025 | 6,883 | 98,711 | - | 105,594 |
| 2026 and thereafter | 6,883 | 98,351 | - | 105,234 |
| Total | 682,846 | 2,346,922 | 27,784 | 3,057,552 |
The Commission is related as a result of common ownership to all Government departments, agencies and Crown corporations. Related parties also include individuals who are members of key management personnel or close family members of those individuals, and entities controlled by, or under shared control of, a member of key management personnel or a close family member of that individual. The Commission has defined its key management personnel as the Chief Commissioner, Deputy Chief Commissioner, and Executive Director.
The Commission enters into transactions with these entities in the normal course of business and on normal trade terms.
Common services provided without charge by other government departments
During the year, the Commission received services without charge from certain common service organizations, related to accommodation, the employer’s contribution to the health and dental insurance plans and worker's compensation coverage. These services provided without charge have been recorded in the Commission’s Statement of Operations and Net Financial Position as follows:
| 2021 | 2020 | |
| Accommodation | 2,477,167 | 2,448,361 |
| Employer's contribution to the health and dental insurance plans | 2,038,533 | 1,775,051 |
| Workers' compensation | 7,735 | 6,834 |
| 4,523,435 | 4,230,246 |
The Government has centralized some of its administrative activities for efficiency, cost-effectiveness purposes and economic delivery of programs to the public. As a result, the Government uses central agencies and common service organizations so that one department performs services for all other departments and agencies without charge. The costs of these services, such as the payroll and cheque issuance services provided by Public Services and Procurement Canada are not included in the Commission's Statement of Operations and Net Financial Position.
Other transactions with other government departments and agencies
In addition, the Commission provides internal support services to some other government departments and agencies related to the provision of finance, human resources, acquisition, administration and information technology services. The value of those agreements is $1,635,951 in 2020-21 ($1,488,208 in 2019-20). Contractual obligations with related parties, as shown in note 8 above, amount to a total of $682,846 over the next five years.
| 2021 | 2020 | |
| Accounts receivables | 327,990 | 632,537 |
| Accounts payable | 359,468 | 381,429 |
| Expenses | 4,557,934 | 3,004,743 |
| Net Revenues | 1,635,951 | 1,488,208 |
Expenses and revenues disclosed in b) exclude common services provided without charge, which are already disclosed in a).
Presentation by segment is based on the Commission's core responsibilities. The presentation by segment is based on the same accounting policies as described in the Summary of significant accounting policies in note 2. The following table presents the expenses incurred and revenues generated for the core responsibilities, by major object of expense and by major type of revenue. The segment results for the period are as follows:
| Operating expenses | ||||||
|---|---|---|---|---|---|---|
| Revenues | ||||||
| Engagement and Advocacy | Complaints | Proactive Compliance | Internal Services | 2021 | 2020 | |
| Salaries and employee benefits | 4,098,649 | 11,420,873 | 4,305,365 | 10,490,996 | 30,315,883 | 24,255,734 |
| Professional and special services | 695,049 | 1,101,313 | 352,012 | 791,398 | 2,939,772 | 2,215,171 |
| Accommodation | 334,595 | 925,533 | 357,379 | 859,660 | 2,477,167 | 2,448,360 |
| Information services | 10,353 | 58,226 | 454 | 386,532 | 455,565 | 137,387 |
| Rentals | 43,133 | 159,896 | 52,076 | 189,863 | 444,968 | 355,562 |
| Amortization of tangible capital assets | - | - | - | 394,668 | 394,668 | 479,311 |
| Equipment expenses | 6,336 | 21,418 | 9,684 | 347,056 | 384,494 | 448,568 |
| Communication | 18,730 | 71,129 | 20,921 | 79,199 | 189,979 | 297,422 |
| Utilities, materials and supplies | 2,678 | 34,036 | 9,133 | 59,253 | 105,100 | 119,955 |
| Repair and maintenance | - | - | - | 38,123 | 38,123 | 25,163 |
| Travel and relocation | 1,942 | (679) | 22 | 20,636 | 21,921 | 478,448 |
| Claims against the Crown | - | - | - | 521 | 521 | 5,000 |
| Loss on write-off of tangible capital | - | - | - | - | - | 15,068 |
| Other | - | - | - | - | - | 1,594 |
| Total operating expenses | 5,211,465 | 13,791,745 | 5,107,046 | 13,657,905 | 37,768,161 | 31,282,743 |
| Internal support services | - | - | - | 1,635,951 | 1,635,951 | 1,488,208 |
| Miscellaneous revenues | - | 26,996 | - | 284,528 | 311,524 | 217,500 |
| Revenues earned on behalf of Government | - | (26,996) | - | (284,528) | (311,524) | (217,500) |
| Total net revenues | - | - | - | 1,635,951 | 1,635,951 | 1,488,208 |
| Net cost of operations before government funding and transfers | 5,211,465 | 13,791,745 | 5,107,046 | 12,021,954 | 36,132,210 | 29,794,535 |
This document provides a summary of information taken by the Canadian Human Rights Commission (Commission) to maintain an effective system of internal control over financial management (ICFM), including the system of internal control over financial reporting (ICFR), as well as information on assessment results and related action plan.
The Commission leverages the results of the periodic core control audits performed by the Office of the Comptroller General. The Audit Report for the Core Control Audit conducted during fiscal year 2011-12 and the related Management Action Plan are posted on the Commission's web site. Every year since 2009-10, the assessment of the Commission's internal controls in accordance with its ongoing monitoring plan is conducted by an independent firm.
Detailed information on the Commission's authority, mandate and core responsibilities can be found in the 2021-22 Departmental Plan and the 2020-21 Departmental Results Report.
The Commission has a well-established governance and accountability structure to support the assessment efforts and oversight of its system of internal control, which comprises:
The Commission relies on other organizations for the processing of certain transactions that are recorded in its financial statements as follows:
Some other government departments and agencies rely on the Commission for the processing of certain transactions as per the interdepartmental arrangements.
The key findings and significant adjustments required for the 2020-21 fiscal year's assessment activities are summarized below.
In the current fiscal year, there were no significantly amended key controls in existing processes that required a reassessment.
In compliance with its rotational ongoing monitoring plan, the Commission reviewed and updated the documentation of the key controls in place and reassessed their operating effectiveness for the following business processes: contracting, pay administration, and budgeting and forecasting. In general, the assessment concluded that key controls for these business processes were found to be generally effective.
The Commission also documented and assessed the design and operating effectiveness of key controls for the revenue management business process. In general, the assessment concluded that the key controls were effective for the most part, with the following area of improvement:
In addition, the documentation of the key controls in place and the operating effectiveness of information technology general controls (ITGCs) were reassessed in the area of IT security. The assessment revealed that key controls were found to be generally effective.
The Commission completed the annual assessment of internal controls according to the previous year rotational ongoing monitoring plan as shown in the following table:
| Key Control Areas | Previous year's rotational ongoing monitoring plan for current year | Status |
|---|---|---|
| Business Process | Contracting | Completed as planned; no remedial actions required. |
| Pay administration | Completed as planned; no remedial actions required. | |
| Budgeting and forecasting | Completed as planned; no remedial actions required. | |
| Revenue management | Completed as planned; one remedial action required. | |
| ITGCs | IT Security | Completed as planned; no remedial action required. |
New emerging risk as a result of the COVID-19 pandemic were identified in the asset management process due to increasing flexibility in workspace arrangements and has been added to the ongoing monitoring plan.
The Commission’s risk based ongoing monitoring plan over the next three years is shown in the following table:
| Rotational Ongoing Monitoring Plan | Testing Operating Effectiveness | |||||
| Key Control Areas | Frequency | Risk Rank | 2021-22 | 2022-23 | 2023-24 | |
| Entity Level Control | 2 years | Medium | Yes | No | Yes | |
| Business Process | Payments to suppliersFootnote 1 follows the table | 2 years | Medium | Yes | No | Yes |
| Contracting | 2 years | Medium | No | Yes | No | |
| Pay Administration | 2 years | Medium | No | Yes | No | |
| Revenue Management | 2 years | Medium | No | Yes | No | |
| Year End Accounting and Financial reporting | 2 years | Medium | Yes | No | Yes | |
| Budgeting and forecasting | 2 years | Medium | No | Yes | No | |
| Cost Recovery | 2 years | Medium | YesFootnote 2 Follows the table | No | Yes | |
| CFO Attestation | 2 years | Medium | YesFootnote 2 Follows the table | No | Yes | |
| Asset Management | 2 years | Medium | YesFootnote 2 Follows the table | No | Yes | |
| ITGCs | IT Management and computer and network operations | 3 years | Low | Yes | No | No |
| IT Security (User Access) | Annually | High | Yes | Yes | Yes | |
| Application development and change management | 2 years | Medium | Yes | No | Yes | |
Note 1:
The former business processes for travel and hospitality, acquisition cards and delegation of authority were combined into the business process for payments to suppliers.
Note 2:
Work will also include documentation and the design effectiveness of key controls for the Cost Recovery, CFO Attestation and Asset Management business processes.