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Our service commitment

If you are involved in a complaint with the Commission, either as a Complainant or a Respondent, this section outlines our commitment to you as you go through our process.

Our service standard is our commitment to a specific level of service you can expect under normal circumstances.

Our commitment to you

We are committed to being transparent and accountable. 

We are committed to providing you with quality service.

When you access our services, we will:

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