Make a Complaint

People who come to the Commission are able to file complaints under two acts – the Canadian Human Rights Act and the Accessible Canada Act.

Canadian Human Rights Act

If you believe you have experienced discrimination or harassment, you may be able to file a human rights complaint with the Commission.

The first step in filing a human rights complaint is telling us what happened, why it happened, and where you were when it happened. The following questions will help us determine how the Canadian Human Rights Commission can help you.

Accessible Canada Act

If you have suffered harm because of a federally regulated organization’s accessibility plans, feedback processes and progress reports, you may be able to file a complaint with the Accessibility Commissioner.

If you face a barrier when dealing with an organization, your first step should be to contact the organization to let them know through their feedback process.

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Complaint assessment form