Contact Us

For more information or to speak with a representative, please use the links below: 

General inquiries

Send a question by e-mail

You may send us your questions, requests for information or comments by e-mail (info.com@chrc-ccdp.gc.ca). Please note that due to the volume of requests received, there may be a delay before you receive a response.

Contact us by Phone
Toll Free: 1-888-214-1090
Phone: 613-995-1151
TTY: 1-888-643-3304
Fax: 613-996-9661
VRS: For Canadians who are deaf, hard of hearing or speech-impaired, access can be achieved via their own interpreter or via Canada VRS, which provides an interpreter.

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)

Alternate format

You can ask for a copy of our Accessibility Plan or a description of our feedback process in one of these alternate formats:

• Print
• Large print
• Braille
• Audio format
• Electronic formats

We will send you the document within 15 days. For Braille and audio formats, we will send them to you within 45 days.

Contact the Commission's Library

The Commission's library can be reached by e-mail: library@chrc-ccdp.gc.ca

Hours of operation:
Monday to Friday,
8:30 a.m. to 4:30 p.m. (Eastern Time)

Looking for a publication

In an effort to reduce paper consumption, all publications are now available online. Please contact the Commission if you require a publication in an alternative format:

Telephone:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)
Or request your publication using our online order form

Media relations

Please e-mail all media inquiries to: communications@chrc-ccdp.gc.ca

Telephone:
Toll Free: 1-888-214-1090 Option: 1 + 3
TTY: 1-888-643-3304 Option: 1 + 3

Hours of operation:
Monday to Friday,
7:30 a.m. to 3:30 p.m. (Eastern Time)

File a discrimination complaint

If you believe you have experienced discrimination, we recommend you first consult "How to file a complaint" to determine the steps in filing a discrimination complaint. At any time, you can also choose to contact us by mail or by telephone.

Mail your written complaint to:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1

Call and make your complaint to our National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661

Hours of operation:
Open Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)

Mailing address

Mailing address only. There is no walk-in service at this location.
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1